At LAKSHWAM SOLUTION (OPC) PRIVATE LIMITED, we are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied with your order, we are here to help.

1. Eligibility for Returns

1.1. Returns are accepted for:

  • Damaged or defective products received.
  • Products that do not match the description or your order.

1.2. Returns must be requested within 7 days from the date of delivery. Requests made after this period may not be accepted.

1.3. Products eligible for return must be:

  • Unused and in the same condition as received.
  • In the original packaging with all tags, accessories, and invoices intact.

2. Non-Returnable Items

2.1. Products that are used, altered, or damaged by the customer.
2.2. Personalized or customized items (unless defective or damaged during shipping).

3. Return Process

3.1. Contact us via email at lakshwamsolutionprivatelimited@gmail.com with your order number and reason for return.

3.2. Our team will review your request and provide instructions for returning the product.

3.3. Customers are responsible for shipping the product back unless the return is due to our error (wrong or defective item).

4. Refunds

4.1. Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund.

4.2. Approved refunds will be processed within 7-10 business days. The refund will be issued using the same payment method used for the purchase.

4.3. Shipping charges are non-refundable, except in cases where the return is due to our error.

5. Exchanges

5.1. Exchanges are possible only for defective or damaged items.

5.2. Please contact us to request an exchange, and we will guide you through the process.

6. Damaged or Incorrect Items

6.1. If you receive a damaged or incorrect item, please contact us immediately with photos and details of the product.

6.2. We will arrange a replacement or refund at no additional cost.

7. Contact Information

For any questions or assistance regarding returns and refunds, please reach out to us:

📧 Email: lakshwamsolutionprivatelimited@gmail.com
📍 Address: Shop No. 213, 2nd Floor, Spectrum Business Centre, Kulshekar, Opp. Kalpane Ground, Mangalore, Karnataka – 575005
🌐 Website: www.lakshwansolution.online